Please be aware that all guitars may take between 1 to 2 weeks before dispatch. This is because we like to ensure that each instrument is professionally set up before we send it. This £100 value added set up can be set to your specifications, upon purchase we will contact you with a form where you can specify details if you wish; action height, string gauge, etc. All guitars are sent double boxed via courier.
Cost varies depending on the items purchased and whether the delivery is on a 24 or 48 hour service.
Standard 48 hour shipping for a guitar is £11.99
Guitars are sent via Parcelforce, other smaller items via Royal Mail.
We are not currently able to ship outside of the UK.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original undamaged packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
We can take on a wide variety of jobs range from setups to restorations. Please visit our workshop page for more info or get in contact with us via firstname.lastname@example.org to ask us about any specific jobs.
We don't offer microcomponent repair on amps or dental care (that's next door)
This will completely vary depending on the job and our current workload.